Shipping & Delivery
Last Updated: April 2024
1. Digital Delivery
All products offered on Motion Astra (Presets, Templates, Ebooks, etc.) are digital products. We do not ship physical goods.
2. Delivery Method
Upon successful payment, you will receive an automated email containing the download link or attachment for your digital product. The email will be sent to the address provided during checkout.
3. Delivery Timeline
Digital products are delivered instantly (usually within 5-10 minutes) after payment confirmation. If you do not receive your email within 1 hour, please check your spam folder or contact us.
4. Mentorship Sessions
For one-to-one mentorship calls, the "delivery" of the service occurs at the scheduled time of the call via Google Meet. The Meet link is sent to your email 30 minutes prior to the session.
5. Contact
If you experience any issues with your digital delivery, please reach out to us at motionastra@gmail.com with your order details.